Returns & Exchanges
At Hang Eleven, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and print it out along with your return authorization slip.
Package Your Items
Securely pack your items in their original packaging, include the authorization slip inside, and affix the shipping label to the outside of the box.
Drop Off and Track
Drop your package off at any authorized courier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing